Sunday, February 3, 2008

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Login message clarification

Are you seeing the following error message when trying to log in?
"Welcome! You're signed in to Google Accounts under the email [your email address] and your Google Account password, but this is not a valid AdSense login."
We’ve heard that there’s been confusion among publishers about this login error message -- especially if you're absolutely positive that you’ve used the correct email address when logging in. (And 99.9% of the time, this is the case.) To help you access your account, we’d like to provide you with some clarification and tips for troubleshooting.

If you’re seeing this error message, this means your AdSense account shares the same login and password as a Google Account, but the two accounts are not linked. As a result, when you try logging in at www.google.com/adsense, our system will only grant you access to your Google Account -- not your AdSense account. To resolve this issue, you’ll need to maintain two separate passwords.

The easiest way to proceed is to first ensure that you're logged out of Google Accounts for any other products you use, such as Gmail or AdWords. Then, change your AdSense password at https://www.google.com/adsense/assistlogin. You’ll be asked to submit your login email address to us, and we’ll then send a reset link to that address. When changing your AdSense password, please be sure to select a unique password that you’re not using with any other Google product. After you've changed your AdSense password, please try logging in again at www.google.com/adsense.

We understand that this is inconvenient, and we apologize for the confusing situation. We’re working on migrating all AdSense accounts over to Google Accounts, and in the meantime, we appreciate your patience.

Thursday, January 31, 2008 at 2:49:00 AM

Pinning it down (to $10)

As part of our efforts to make sure that the AdSense account details publishers provide are valid and correct, we do a couple types of validation that you may be aware of: the Personal Identification Number (PIN) program and, in some locations, phone number verification. One or both of these verification methods is required in order to ensure the security and accuracy of your information so you can receive payments from AdSense.

In the past, our system would ask you to verify your information when your earnings reached $50. However, we've recently changed the threshold to $10. This lowered amount means many of you may see a PIN arrive in your mailbox soon, as well as a prompt in your account to verify your phone number. For more information about these holds, visit the links in the 'Required Actions' box on your Payment History page.


(Psst: If your all-time earnings are between $10 and $50, this might be a good time to learn all about PINs so you'll know what to expect. Or, if you prefer surprises, you can remain blissfully ignorant till a PIN mailer pops up in your mailbox. Just be sure you don't pitch it in the trash!)

Tuesday, January 29, 2008 at 3:24:00 PM

AdSense in fashion for those who wear many hats

Here's another AdSense Story Contest submission, this time from internet entrepreneur Shawn Collins of New Jersey.



Shawn has been an affiliate marketer since 1997, and joined AdSense in 2003 after he found it to be a natural extension for monetizing his websites. He wears a lot of different hats as an Internet marketer -- not only is Shawn the co-founder of the Affiliate Summit conference, but he also runs the Affiliate Buyer's Guide and is an affiliate himself.

Before AdSense, Shawn relied on running affiliate ads and selling space on a CPM basis. This could be hit or miss, as he would manually try to place ads that were the best fit. As his sites grew, he would sometimes forget about a time-sensitive ad, and that ad slot would become wasted space. "With the contextually served ads from AdSense," Shawn says, "my advertising is always fresh and spot on."

Shawn also blogs daily about affiliate marketing and maintains an affiliate manager resource site. His audience is savvy, since they're internet marketers as well, so he considers it essential that targeted, relevant advertising is served up to his visitors. According to Shawn, "AdSense is an ideal solution for my varied web properties, and I work with AdSense for content, AdSense for search, referrals, and video units."

As Shawn mentions in his video, one of the highlights of his day (sometimes many times a day) is when he logs in to his AdSense account. He likens it to holding a lottery ticket as he waits for his daily earnings to be revealed. "I try to guess the daily total, based on my past performance, which makes the whole process a little more fun. When I experiment with new placements or have a particularly good day with my traffic, it's always a thrill to see my milestones measured in AdSense commission spikes."

Thursday, January 24, 2008 at 2:11:00 PM

Hebrew AdSense Help Forum launched

We're all about numbers and international launches this week, so we're excited to tell you that we've recently launched our (sweet) 16th AdSense Help Forum, this time in Hebrew. If you're a Hebrew-speaking publisher, visit the new forum to ask your questions about the AdSense program or share your advice with other publishers. You may also see occasional posts from a Google representative nicknamed AdSensePro.

With the ever-growing number of forums in a wide variety of languages, now's a great time to join the AdSense community in your language! Our forums are also available in Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Turkish.

Wednesday, January 23, 2008 at 1:12:00 PM

Inside AdSense, now in Russian

We've just brought the number of AdSense blogs to an even dozen with the launch of our latest one -- Inside AdSense: Официальный блог Google AdSense. If you're a Russian-speaking publisher, you can rely on this blog for information about the latest AdSense news and feature releases in your own language. We also hope you'll find it to be a useful resource for optimizing your sites and making the most out of your AdSense account. Our Russian support team will address frequently-asked questions among Russian-speaking publishers, and share local case studies with you.

Не забудьте подписаться на рассылку, чтобы получать последние новости на ваш email!

Tuesday, January 22, 2008 at 12:11:00 PM

A follow-up to our referrals announcement

You may have seen our recent post about the upcoming changes to referrals promoting AdSense. Since we made this announcement, we've received a number of responses about the program being dependent on the location of the referring publisher. We've carefully considered your feedback, and have decided to modify the original plan.
The changes to referrals promoting AdSense will now depend on where your users are located, regardless of your location as a publisher. You'll earn $100 for every user you refer to AdSense who is located in North America, Latin America or Japan when they generate $100 in AdSense revenue within 180 days and they remove all payment holds. You'll no longer be paid for users you refer who are located elsewhere. These changes will go into effect the last week of January.
The option to add a referral unit for AdSense will reappear in your account when you target any referral unit to Japan and/or any countries in North America and Latin America. To ensure payment for valid conversions, we recommend that you check the targeting settings on your current AdSense referral units.


We've also heard from a number of you that you're no longer seeing recent AdSense referral earnings in your account. Please be assured that this is a display error -- past conversions have not been removed from your account. Our engineers are working hard to resolve this issue quickly.

Finally, we'd like to let you know about upcoming changes to the referrals programs for Google Pack and Firefox:
  • Google Pack: Currently, you can earn up to $2 when a user downloads and runs Google Pack for the first time after being referred through your link or button. Starting the third week of February, each successful Pack referral will earn up to $1. This change will apply to all referrals for Google Pack and is independent of user location or publisher location.

  • Firefox: We'll also be reducing payments for Firefox referrals from China during the third week of February. This specific referral payment change will only affect installations from users in China. Again, this is independent of your location as a publisher.
We understand that these changes may decrease revenue for some of you currently participating in these referrals programs. While it's our goal to help publishers earn as much as possible with the AdSense program, like any other referrals advertiser, we’re constantly evaluating our campaigns to make them effective and sustainable.

Again, thank you for your feedback and support of the referrals program.

Friday, January 18, 2008 at 6:50:00 PM

Engaging users with policy-compliant images and video

As it's becoming easier and easier to embed videos and pictures on websites, many publishers are now enhancing their current text content with relevant videos and photos. We wholeheartedly support adding these different forms of content to improve the user experience on your site -- hey, we like watching entertaining YouTube videos too! But here's a friendly reminder about keeping our program policies in mind when you choose video and image content for your site.

Before posting videos or pictures on a page with Google ads, put yourself in an advertiser's position and consider whether you would want to have your ad displayed on the page. If your content might potentially be seen as offensive or disturbing, an advertiser may not be comfortable running their ads on that page. Here are a few specific types of content that you can check for:
  • Adult or mature: Includes, but is not limited to, images and videos containing sexual activity, full nudity, and lewd poses. Please review this recent post to determine whether your content might fall into this category.
  • Violent or gory: Can include images and videos of street-fighting, people hurting each other, or gruesome accidents and their victims.
  • Culturally insensitive or hate speech: Includes content promoting racial intolerance or advocating against a specific individual, group, or organization.
Also, keep in mind that publishers may not place AdSense ads on pages involved in the unauthorized distribution of copyrighted materials. Unauthorized copyrighted materials include music, movies, images, or any other copyrighted material that the publisher does not own or license from the copyright owner.

The list above is by no means exhaustive, since there are always some borderline cases which will feature content that may be tame to one person but offensive to another. If you're uncertain about specific pictures or videos, we recommend that you err on the side of caution and refrain from placing this content on pages containing Google ads. In addition, if you host a site with user-generated content, we ask that you continually monitor your network to ensure that ads don't appear alongside the types of content described here.

Wednesday, January 16, 2008 at 11:03:00 AM

In good (tax) form

With tax season looming, we'll begin sending eligible publishers a Form 1099-MISC on January 31st. If you're eligible to receive one, you can expect it to arrive in the mail by the second week of February.

We'll send you this tax form if:
  • You submitted a Form W-9, are not a corporation, and were paid at least US $600 in 2007, OR
  • You indicated that you are subject to backup withholding and had taxes withheld
If you happen to have your earnings reported on this form, keep in mind that payments dated in 2007 will be reported in 2007. This means that unpaid earnings from 2007 that are rolled over to 2008 won't be included. For example, December earnings which are paid in January won't be included as earnings for 2007.

Whether you're new to AdSense or just find it hard to keep tax details straight, please remember that all publishers are responsible for paying any taxes resulting from participating in the AdSense program. We recommend checking your account to ensure your tax information is up to date.

Monday, January 14, 2008 at 9:53:00 AM

Maintenance on Saturday, January 12 at 10am PST

Tomorrow, from 10am to 2pm, our engineers will be performing routine system maintenance. You know the drill: you won't be able to log in to your account during these 4 hours, but rest assured that we'll keep serving ads to your pages and tracking all clicks and impressions in your account.

To help you plan around the maintenance, we've converted the start time to the local time in a number of cities around the world:

London - 6 pm Saturday
Moscow - 9 pm Saturday
Bangalore - 11:30 pm Saturday
Jakarta - 1 am Sunday
Sydney - 5 am Sunday

Thanks for your patience, and have a great weekend!

Friday, January 11, 2008 at 2:15:00 PM

Sounds of success for Buenamusica

In just three years, Manuel Treto's Buenamusica.com has become quite a successful enterprise. A U.S. based Spanish-language site dedicated to everything associated with music, Buenamusica.com now receives around 100,000 unique visitors per day from users around the world.

When Manuel first started, he knew he needed an ad network that would deliver both English and Spanish ads relevant to his U.S. Hispanic and Latin American visitors -- a one-stop shop with domestic and international inventory. "This was one of our biggest hurdles for monetizing the website," Manuel says. "Several of the networks I tried billed themselves as 'Hispanic networks', but after testing fifteen different ad networks on our site, we were happiest with AdSense. AdSense is better for Hispanic publishers because it usually outperforms all other ad networks by at least 50 percent in earnings, even those ad networks that are specifically targeted toward Hispanic sites."

With a staff of only five people, Manuel and his colleagues wanted a product that could adapt to their needs without requiring significant development resources. "The product's flexibility in terms of customization options is its most impressive feature," says Manuel. "What has worked the best for me is incorporating colors that are already associated with the site. We try to customize everything so that it matches the look and feel of the site, and users have commented on how nicely the ads fit into the page."

Manuel now employs AdSense ads on 100 percent of his pages. He also offers his users the ability to navigate through his site with the Google Custom Search Engine, which he has linked to his AdSense account. This has allowed him to monetize his search results and to generate additional revenue for the site. "The more exposure you give to Google the more money you are going to make, and every little bit adds up. I strongly recommend using other Google products. Using the Custom Search Engine feature is bringing a little bit of Google technology to your website, and you can't beat that."

If you'd like to share your own success story with us, please fill out our questionnaire. If you're not yet an AdSense publisher and would like to get started with Manuel's suggestions, you can submit an application today.

Thursday, January 10, 2008 at 2:19:00 PM

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